Terms and Conditions
The contracting parties are Trenti&Jung GmbH & Co. KG, Friedrich-Ebert-Straße 15, 32105 Bad Salzuflen, and the customer.
§ 2 Subject of the Contract
The subject of the contract is determined by these General Terms and Conditions and by the provisions made in the service descriptions and price lists.
§ 3 Conclusion of the Contract
Subject to a separate agreement, the contract is concluded upon receipt of the order confirmation, or at the latest when the service is provided by Trenti&Jung GmbH & Co. KG.
§ 4 Contract Duration and Termination
Contract durations and notice periods The contracts have a minimum term of 12 months and can be terminated by either contracting party with a notice period of one month, at the earliest upon expiry of the minimum contract duration of 12 months. If no termination is made, the contract duration extends automatically for further 12 months unless terminated at least one month before its expiry. The right of the contracting parties to terminate the contract immediately for good cause remains unaffected. A significant breach of the obligations under these general terms and conditions by the user constitutes good cause for Trenti&Jung GmbH & Co. KG. Termination must be made in writing by letter or email. If Trenti&Jung GmbH & Co. KG terminates the contract prematurely for a reason attributable to the user, Trenti&Jung GmbH & Co. KG is not obliged to refund the respective fee. The user is entitled to delete the account via the lifemeo page at any time. However, the deletion of the account does not terminate the contract, so a termination still needs to be made.
§ 5 Prices
The prices mentioned on https://www.lifemeo.com/ include the legal value-added tax and the shipping costs for Germany and Austria.
§ 6 Shipping Costs
Shipping within Germany and to Austria is free of charge. For deliveries outside Germany and Austria, shipping costs are agreed upon individually.
§ 7 Payment Terms
Payment is made via PayPal. Trenti&Jung GmbH & Co. KG reserves the right to change the payment method at any time without giving reasons. For services outside Germany and Austria, payment is also made via PayPal. If the user falls into payment arrears, the fees during the period of default are to be interest at 5 percentage points above the respective base interest rate. Trenti&Jung GmbH & Co. KG reserves the right to prove and claim higher damage caused by delay. The user has the right to offset only if his counterclaims have been legally established or are undisputed or have been acknowledged in writing by Trenti&Jung GmbH & Co. KG.
§ 8 Right of Withdrawal
Instruction on withdrawal Right of withdrawal You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods. To exercise your right of withdrawal, you must inform us, Trenti&Jung GmbH & Co. KG, Friedrich-Ebert-Straße 15, 32105 Bad Salzuflen, info@livemeo.com, by means of a clear statement (e.g., a letter sent by post or email) of your decision to withdraw from this contract. You may use the attached model withdrawal form, but it is not obligatory. You can also electronically complete and submit the model withdrawal form or any other clear statement on our website lifemeo.com. If you make use of this option, we will immediately send you (e.g., by email) a confirmation of the receipt of such a withdrawal. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired. Effects of withdrawal If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest. You shall send back the goods or hand them over to us, Trenti&Jung GmbH & Co. KG, Friedrich-Ebert-Straße 15, 32105 Bad Salzuflen, without undue delay and in any event not later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.
§ 9 User Obligations
Users are obliged not to publish any illegal content or content that infringes the rights of third parties. Not to post content that infringes on the intellectual property of others, copyright, trademark, or other protective rights. The user is required to perform the necessary checks for legality. To use obtained information exclusively for private purposes, to treat emails and other messages confidentially in accordance with the secrecy of correspondence and telecommunications, and to make them accessible to third parties only with the explicit prior consent of the sender. Not to harass anyone with communication attempts, to provide only truthful information in their profile, not to send the same request to several users simultaneously (e.g., spam emails or junk emails), to send emails to users only for the purpose of personal communication, and not for advertising or offering goods or services to other users. Not to take any actions that could impair the functionality of the platform. Furthermore, the user is obliged to indemnify Trenti&Jung GmbH & Co. KG from all claims (including claims for damages) that other users or third parties may assert against Trenti&Jung GmbH & Co. KG due to actions taken by the user.
§ 10 Liability
Trenti&Jung GmbH & Co. KG is not liable for information entered by users, statements made by users, unauthorized access to personal user data by third parties, Information and
data that the user has made accessible to third parties, which are misused by them. Trenti&Jung GmbH & Co. KG is not liable for any breaches of duty by users within the framework of the service contract concluded as a result of the mediation, unless the damage is based on a breach of duty by Trenti&Jung GmbH & Co. KG. In this case, liability for simple and gross negligence is limited to the typically foreseeable damage. Information on liability for defects: The statutory liability for defects applies.
§ 11 Rights and Obligations of Trenti&Jung GmbH & Co. KG
Trenti&Jung GmbH & Co. KG is entitled, but not obligated, to review the content of any text as well as uploaded photos or graphic files for compliance with general laws or these GTCs and, if necessary, to modify or delete the respective contents. Trenti&Jung GmbH & Co. KG reserves the right to delete lifemeo pages or links that violate existing laws and legal norms, contain racist, sexist, pornographic or glorifying violence content, or are capable of offending the moral, religious, or ideological feelings of users. Trenti&Jung GmbH & Co. KG strives to provide users with uninterrupted or delay-free services on the platforms, but this is not guaranteed. The user acknowledges that 100% availability is generally not technically feasible. Trenti&Jung GmbH & Co. KG reserves the right to suspend or limit services for maintenance, security, or capacity reasons. Insofar as access is temporarily restricted or interrupted due to a planned measure by Trenti&Jung GmbH & Co. KG for maintenance, repair, modification, or improvement of the platform or for other reasons in the interest of users, Trenti&Jung GmbH & Co. KG will endeavor to announce this in advance through appropriate notices and to carry out such measures during low-traffic times. Whether the placement of vases and QR plaques at the respective cemetery is permitted should, in case of doubt, be clarified by the customer with the respective cemetery administration. Since this is not at the discretion of Trenti&Jung GmbH & Co. KG, no general statement or guarantee can be given by Trenti&Jung GmbH & Co. KG.
§ 12 Jurisdiction, Applicable Law
The place of jurisdiction for all disputes arising from this contractual relationship is Lemgo. The legal relationships of the contracting parties are exclusively subject to German law.